We use item value and approximate shipping weight to calculate estimated shipping costs which are added at the time of check-out. There may be times when our estimate is way off the actual. In such cases we contact the customer with the updated shipping cost (on actuals). At this point you can choose to proceed or cancel the order, in which case we will issue a full refund. 

We normally use Indian Post Speed Post Services for Indian deliveries and India Post Registered Parcel Services for International deliveries. Please factor in 25-30 days for international shipping with registered post. Expedited shipping is also available for international orders, however shipping costs will be additional. 

Returns and exchanges are typically allowed within 7 days of order placement. It is the responsibility of the customer to send the product back in its original form and packaging. Customers must also incur the cost of returns and any processing fee that may be applicable. Once the item is found to be in its original condition, a store credit will be issued. If item is not found in original condition no return will be considered. Returns and exchanges are not applicable on festive or special occasion items once the festival or occasion has passed.