Shipping Policy for Mustard Cottage

Hey there, beautiful! Thank you for shopping at Mustard Cottage and committing to women empowerment. Each item is lovingly handcrafted, so we appreciate your patience while we create something special for you.

1. Domestic and International Shipping

• We deliver across India and internationally using India Post, ensuring reliable and secure delivery over a vast network.
• As our products are handmade, please allow 7-10 business days for processing before your order is shipped.

2. Shipping Charges

• Standard Shipping: Charges are calculated at checkout based on your location.
• Express Delivery: For urgent orders, email us at mustardcottage@gmail.com with your order number. Additional charges for express delivery will apply, which will be communicated before shipping.

3. Delivery Timelines

• Domestic Orders: Standard delivery typically takes 5-7 business days after shipping.
• International Orders: Delivery times vary based on destination, generally taking 10-20 business days after shipping.

4. Tracking Your Order

Once shipped, we’ll provide a tracking number via email so you can monitor your order’s journey. You can use the code to track your package on India Post website (https://www.indiapost.gov.in/). We will also share periodic updates along the way via email or phone.

5. Delays or Issues

While we do our best to meet the estimated timelines, delays may occur due to customs clearance, postal service disruptions, or other factors. If your order hasn’t arrived as expected, please contact us at mustardcottage@gmail.com.

6. Sustainability Commitment

We are dedicated to minimizing our environmental impact. To achieve this, we:

• Use sustainable and recyclable packaging materials whenever possible.
• Continuously seek ways to reduce waste in our order processing and shipping procedures.

7. Returns and Refunds

For details on handling returns due to shipping-related issues, please refer to our Returns and Refunds Policy.